We’ve got you covered! PCtronics Managed IT Services can help optimize your company’s infrastructure, and make YOUR life easier!
Network Engineering Having your IT network infrastructure set up and established is only a phone call away!
Network Security – fend off against hackers with state of the art network and server security!
Online Marketing Services – Get your brand seen online!
Cloud Computing – get your data backed up!
Workstation Services – Need some hardware installed? Need something fixed? We’ve got you covered!
24 Hour Helpdesk Support Any and all concerns can be addressed at a moment’s notice!
Hardware and Software Support
PCtronics will successfully set up your network infrastructure to suit your individual needs!
- Server Installations
- Computer Repairs
- Virus Removal
- Hardware Upgrades
- On-Site Computer Setups
- Software Installations
- Remote Server Maintenance
- Remote Desktop Maintenance
24 Hour Help Desk Support
PCtronics will be there in a flash whenever you need a change made or run into an issue with your network, hardware or software!
PCtronics diagnosticians are certified at the highest level of professional competency and can resolve most help desk calls remotely without need for a site visit.
Network Engineering and Security
PCtronics will successfully set up your network infrastructure to suit your individual needs!
- Server Installations
- Computer Repairs
- Virus Removal
- Hardware Upgrades
- On-Site Computer Setups
- Software Installations
- Remote Server Maintenance
- Remote Desktop Maintenance
Why should PCtronics be your IT Consultant?
PCtronics runs a 24/7 Help Desk – and when we say 24/7, that means 24/7! We do not recognize ‘normal working hours.’ We are here to respond to your emergency irrespective of the time of day whether it be weekend or holiday.
In a typical 12 month period, 97% of our Help Desk calls are diagnosed over the phone within 30 mins by one of our expert diagnosticians without a site visit being necessary.
95% of Help Desk calls are responded to by an experienced technician allocated within 1 hour of the inquiry or ticket being raised.
93% of PCtronics’ clients have enjoyed a savings between 30% and 500% when witching to PCtronics from their previous IT consultant.
87% of our clients have been with us for over a decade.
PCtronics has held their call-off rates for 8 consecutive years.
Through our relentless customer focus, diligence and wealth of experience, we save our clients thousands of dollars per year on their IT bills.